Shipping Information

USPS (United States Postal Service)

Priority Mail

Delivery: 1-3 business days

Cost: $$ (Most economical for small items)

Includes tracking and up to $100 insurance. Great for most 3D printed items.

Priority Mail Express

Delivery: 1-2 business days (overnight to most locations)

Cost: $$$ (Premium pricing)

Fastest USPS option with tracking and up to $100 insurance included.

UPS (United Parcel Service)

UPS Ground

Delivery: 1-5 business days (varies by distance)

Cost: $$ (Economical for larger packages)

Reliable service with full tracking and $100 declared value coverage.

UPS 2nd Day Air

Delivery: 2 business days

Cost: $$$ (Mid-range expedited)

Guaranteed 2-day delivery with tracking and insurance.

UPS Next Day Air

Delivery: 1 business day

Cost: $$$$ (Premium overnight)

Next business day delivery by end of day with tracking.

FedEx

FedEx Ground

Delivery: 1-5 business days

Cost: $$ (Competitive ground rates)

Reliable ground service with tracking and $100 declared value.

FedEx 2Day

Delivery: 2 business days

Cost: $$$ (Fast delivery)

2-day delivery with full tracking and insurance options.

FedEx Overnight

Delivery: 1 business day

Cost: $$$$ (Premium overnight)

Next business day delivery with various time-definite options.

Shipping costs are calculated in real-time based on:

• Package weight: Heavier items cost more to ship
• Package dimensions: Larger boxes may incur dimensional weight charges
• Destination: Shipping distance affects cost and delivery time
• Service level: Faster delivery options cost more

You'll see exact shipping costs from all available carriers before completing your order, allowing you to choose the best option for your budget and timeline.

Where We Ship From

All orders ship from our production facility in Marietta, Georgia, United States.

Production Time

Small items: 2-5 business days

Large or complex items: 7-10 business days

Production time is separate from shipping time and depends on order complexity and current queue.

Shipping Time

Delivery time starts when your order ships (after production is complete).

Standard ground shipping: 1-5 business days depending on your location and selected carrier.

Example: A small item with 3-day production + USPS Priority Mail (2-day shipping) = approximately 5-7 business days total from order to delivery.

Stay updated on your order with our tracking features:

• Email notifications: Receive updates when your order ships and when it's out for delivery
• Tracking number: Provided via email and visible in your account
• Real-time updates: Track your package on USPS.com, UPS.com, or FedEx.com
• Order dashboard: View status and tracking in your My Orders page

We take care to ensure your prints arrive in perfect condition:

• Sturdy cardboard boxes sized appropriately for your items
• Bubble wrap and packing materials to prevent damage
• Fragile labels on packages containing delicate items
• Special handling for large or intricate prints with extra support structures

Lost or Stolen Packages

Once marked as delivered by the carrier, we are not responsible for lost or stolen packages. We recommend using a secure delivery location or requiring a signature. For packages lost in transit (not delivered), contact us and we'll help file a claim.

Damaged in Shipping

If your items arrive damaged, contact us within 7 days with photos of the packaging and damage. We'll work with the carrier to file a claim and either reprint your items or issue a refund.

Delayed Shipments

Delivery times are estimates and not guaranteed. Delays can occur due to weather, carrier issues, or other circumstances beyond our control. Check tracking for updates or contact the carrier directly.

We ship to Canada via USPS International, with last-mile delivery handled by Canada Post. Typical transit time is 7–14 business days from when your label is generated.

Canadian customers are responsible for any duties, GST/HST/PST, and Canada Post brokerage fees. These are collected at delivery and are not included in our prices. Most orders under CAD $150 ship without duties (covered by the de minimis threshold); orders above that threshold may incur duties depending on the items.

Tracking is provided via the carrier in your shipped-order email. Tracking may pause briefly during the USPS → Canada Post handoff at the border — updates resume once Canada Post receives the package.